Privacy Policy - Lets Talk Golf

Effective Date: 01/07/2024 Welcome to Let's Talk Golf. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) applicable in the UK.

1. Information We Collect

We collect and process your personal data when you interact with our website. This includes:

Personal Data

Name: When you register or subscribe to our newsletter.
Email Address: For communication and updates.
Contact Information: Provided through forms or direct communication.

Usage Data

We collect information automatically about your visit to our website:

IP Address: For security and analytics purposes.
Browser Type and Version: To ensure compatibility and improve user experience.
Operating System: To optimize website performance.
Pages Visited: Information on what pages you access and view.
Time and Date of Visit: For analyzing website traffic and trends.
Referral Source: How you arrived at our website (e.g., search engine, link).

2. Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

Essential Cookies: Necessary for the functioning of our website.
Analytics Cookies: We use Google Analytics to collect information about your use of our site to help us understand website traffic and usage patterns.

Google Analytics

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the data collected to track and examine the use of our website, to prepare reports on its activities, and to share them with other Google services.

Data Collected: Information about your visit, including IP address, geographical location, browser type, referral source, length of visit, and pages viewed.
Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information

We use your information for the following purposes:

To Provide Services: To manage your account, provide customer support, and deliver services you request.
Communication: To send newsletters, updates, and promotional materials, if you have opted to receive them.
Improvement: To analyze website usage and improve our website, products, and services.
Security: To protect our website and prevent fraud.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given consent to the processing of your personal data.
Contractual Necessity: To perform a contract with you or take steps at your request before entering into a contract.
Legitimate Interests: For our legitimate business interests, such as improving our services and website security.
Legal Obligation: To comply with legal and regulatory obligations.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as required by law or as outlined in this Privacy Policy. We may share your data with:

Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Authorities: When required to comply with legal obligations or to protect our rights and safety.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws. Once the retention period expires, we will securely delete or anonymize your data.

7. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: You can request that we restrict the processing of your data.
Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your data in certain circumstances.
Right to Withdraw Consent: You can withdraw your consent at any time where we rely on it to process your data.

To exercise any of these rights, please contact us at [your email address].

8. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@letstalkgolf.co.uk.